All other training for use of the alternate EVV system, including training other administrative staff, ICAs, SDPC, participants, and workers, is the responsibility of the FEA and alternate EVV vendor. EVV Training for providers using NC Medicaid’s EVV solution, Sandata, is now underway with instructor-led training webinars filling up fast. 3. If your agency has not enrolled with Sandata or a third-party alternate EVV vendor by Dec. 18, 2020, your agency will be required to enroll with Sandata for the initial EVV launch. Obtain unique worker IDs through the ForwardHealth Portal. These groups will be using EVV directly. Sandata. If the provider agency or FEA chooses to use an alternate EVV system, the alternate EVV vendor should provide training on their system. The goal is for these staff to become familiar with the aggregator tool that collects the data from alternate EVV vendors. DHS provides training resources to provider agency administrative staff. Their training is … The goal is for these administrative staff to be trained on the Sandata EVV Portal so they in turn can train other agency staff and also train workers on how to check in and out with EVV. The FEA should train self-directed workers on the alternate EVV system. FEA administrators can sign up for provider agency administrator training through the Sandata learning management system. For ICAs and the SDPC agency, attending training on the full EVV system is recommended for a helpful understanding, but is not required. Sandata will provide classroom training for agency management on its EVV system. The link provides access to the required on-demand recordings. These groups will be using EVV directly. The goal is for these staff to become familiar with the aggregator tool that collects the data from alternate EVV vendors. It includes modules that explain what EVV is, how EVV works, and who EVV stakeholders are.The course covers EVV visit transactions, EVV visit maintenance, EVV reason codes and required free text, EVV compliance oversight, and includes a summary of EVV changes. IRIS (Include, Respect, I Self-Direct) FEAs need to know how to use the Sandata EVV Portal to make sure visit data is correct. Although you are required to participate, there is no cost for the EVV system to you or the individuals receiving services. Identify a lead administrative user within your agency. Electronic Visit Verification (EVV): Training Workers Train the workers who will use EVV to check in and out for visits. In smaller agencies where a single staff resource may fill several different roles, staff may need to take training on more than one area of functionality. Sandata will offer two instructor led webinars to provide training to agency staff. A training link is sent to provider agencies from Sandata as part of the alternate EVV certification process. Provider agencies using an alternate EVV system should inquire with their vendor about training specific to that system. ICAs also provide participants with information needed to train participant-hired workers. DHS, through Sandata, will provide aggregator training to FEA administrative staff. DHS recommends administrative staff use the on-demand recordings along with the Wisconsin EVV Supplemental Guide. Users must also add CentralReach’s free Sandata EVV integration to their account, so we can turn on the integration for you. *Sandata EVV Provider Training and device information are specific to those providers using the Sandata EVV system. Read more in ForwardHealth Update 2020-32, "Electronic Visit Verification Training for Personal Care Services and Supportive Home Care Services.". Your agency EVV administrator designee will begin the training process by signing up to complete a one (1) hour, self-paced overview course. A link is sent to the provider agency from Sandata as part of the alternate EVV certification process. The link provides access to the required on-demand recordings. Exceptions Workers who provide personal care or applicable supportive home care services, provider agencies, fiscal employer agents (FEAs), and program payers (HMOs and MCOs) need training. Training on the aggregator tool is part of the alternate EVV certification process. Each FEA should make sure ICAs, SDPC, participants, and workers are trained. Sandata provides your agency with two toll-free English numbers and one Spanish numbers to ensure continuous service. EVV system training is structured as role-based, allowing agency resources to customize their training to their role at the agency. There is both an instructor led webinar and recorded webinar option for the EOR and self-paced training for the employee. After initial launch, a change to an alternative EVV vendor can be made. Provider Choice User Training for the Aggregator 1. Refresher Training Videos If you and your staff have already competed training but require a refresher on some aspects of the Santrax system, please refer to the videos below. In this “train the trainer” model, DHS partners with provider agencies, ensuring resources and information for local use. 2. Frequently Asked Questions Updated January 8, 2021. Training Session * Select One Intro to Vesta EVV (For Program Providers) Intro to Vesta EVV (For CDS Employers/Designated Representatives) Intro to Vesta EVV (For FMSA) Advanced EVV ICAs, in their role supporting participants as employers, should help provide participants with worker training information. NC Medicaid’s Electronic Visit Verification (EVV) system will launch on Jan. 1, 2021, for State Plan Personal Care Services and Community Alternatives Programs for Children and Disabled Adults (CAP/C and CAP/DA). If you have questions about using an alternate EVV system or are waiting for testing information, please contact support at 855-928-1140 or AZCustomerCare@sandata.com. EVV Training Approach The IHCP will deliver Sandata EVV administrator training to one or two employees from each provider agency. EVV Training for providers using NC Medicaid’s EVV solution, Sandata, is now underway with instructor-led training webinars filling up fast. You will also be able to confirm or deny services. Each provider agency should train their workers to use EVV. Stay up to date with us. Alternate EVV users will be required to complete some basic online training beginning October 5, 2020. Med-QUEST is rollout out EVV on October 5th when the provider agencies start their training. The goal is for these staff to become familiar with the aggregator tool that collects the data from the alternate EVV vendors. On-demand recordings are available. It is recommended that at least one of the two training participants be an administrator for the provider. Provider agencies, Family Care FEAs, and microboards need to know how to train workers and how to use the Sandata EVV Portal to make sure visit data is correct. That training is usually attended by two people per agency. Language Access and Notice of Nondiscrimination, Statutory Boards, Committees and Councils, PRAMS (Pregnancy Risk Assessment Monitoring System), WISH (Wisconsin Interactive Statistics on Health) Query System, Find a Health Care Facility or Care Provider, Health Insurance Portability and Accountability Act (HIPAA), Long-Term Care Insurance Partnership (LTCIP), Services for Children with Delays or Disabilities, Aging and Disability Resource Centers (ADRCs), Services for People with Developmental/Intellectual Disabilities, Services for People with Physical Disabilities, LGBT Health (Lesbian, Gay, Bisexual, and Transgender), Nutrition, Physical Activity and Obesity Program, Small Talks: How WI prevents underage drinking, Health Emergency Preparedness and Response, Home and Community-Based Services Waivers, Medicaid Promoting Interoperability Program, Preadmission Screening and Resident Review, Alcohol and Other Drug Abuse (AODA) Treatment Programs, Environmental Certification, Licenses, and Permits, Health and Medical Care Licensing and Certification, Residential and Community-Based Care Licensing and Certification, sign up for provider agency administrator training, ForwardHealth Update 2020-32, "Electronic Visit Verification Training for Personal Care Services and Supportive Home Care Services, Learn how to obtain a unique provider agency ID, Start the process to obtain a unique provider agency ID, Start the process to obtain a unique worker ID, Training other provider agency administrators, Electronic Visit Verification (EVV): Training. Usage Agreement: You are accessing this information system using your unique credentials, and the sharing of credentials is strictly prohibited. There are two methods of training that will instruct you on the EVV portal and the available options for your employees to check-in and check-out. For provider agencies, FEAs, and program payer agencies choosing to use the Wisconsin Department of Health Services (DHS)-provided EVV system, Sandata, DHS provides training resources to administrators. Wisconsin EVV Customer Care Open a web browser (Internet Explorer, Mozilla Firefox or Google Chrome) on your computer. Once training is complete, each agency will receive a welcome packet that will also allow for access to their agency’s database in the Santrax Payer Management System. We are fortunate to have experience with 18 state Medicaid agencies, 50 national MCOs, and over 15,000 provider agencies across the country. Training Topics Training topics include, but are not be limited to: • Accessing the Sandata EVV portal via the Health PAS Online Portal • Performing EVV administrative functions such as creating and editing information for employees who will use the system • Navigating through the Sandata EVV system • Entering and editing visit records Training is free and mandatory for Medicaid Provider Agencies using a Provider Choice System to receive aggregator log-in credentials. Most workers will not need to review all the resources. Administrators can sign up for provider agency administrator training through the Sandata learning management system. The latest version of the Colorado EVV Self-Paced Training Supplemental is available on the Electronic Visit Verification web page. Who needs training? Those users can train other agency staff using recorded webinars or the online library of role-based training modules as aids. These webinars will review upcoming changes to your current EVV system. Aggregator training is available to start now, and can be completed before or after interface testing. 2. DHS provides training resources to FEA administrative staff. Contact the Sandata Provider Help Desk with questions about using EVV at (855) 871-8780 or email CO-HCPF-EVVProviderHelpdesk@etraconline.net. Find more information on the EVV IRIS webpage. The majority of the live webinar training ends Dec. 22, 2020, but there is still availability. The majority of the live webinar training ends Dec. 22, 2020, but there is still availability. Sandata EVV training will start October and be available through Decmber. You will start seeing caregivers use their smart devices to capture visit information. Training is required to ensure all agency employees are ready to capture EVV visit data. DHS, through Sandata, will provide online aggregator training to provider agency administrative staff. The goal is for these staff is to be trained on EVV so they in turn can train other agency staff. FEAs Providers have greatly benefited from these live sessions as the trainers are able to answer questions in real time during the sessions. This person should be the first to complete trainings and be the primary contact for EVV. Log in with your credentials Username Password Log In . Workers need to know how to check in and out for visits. We would like to show you a description here but the site won’t allow us. ODP Announcement 19-120 shares that EVV training registration is now open for providers, provider agencies, and AWCs who will use the DHS Sandata EVV system and that ODP-specific EVV technical guidance is also now available.. Training in the DHS sponsored Sandata EVV system is required in order for service providers electing to use the system to gain access to it. Use the combination of resources that makes the most sense for your provider agency’s and the workers’ needs. Their training is different based on their roles and the tools they use for EVV: IRIS consultant agencies (ICAs) and the IRIS self-directed personal care (SDPC) agency need information to answer questions. Determine if your provider agency or FEA will use the DHS EVV system or an. Welcome to the Electronic Visit Verification(EVV) Training! Provider Webinar Recording – Part 1 This video is a recording of a live webinar. Check In and Check Out Upon arrival, you will press and release a button on the FVV device to receive your 6 digit number for the start time. This training is specific to viewing their data sent to the EVV aggregator. Get email alerts on latest news and upcoming events. ICAs and SDPC Each provider agency should make sure all administrative staff and workers are trained on the alternate EVV system. Those administrators will be responsible for ensuring their agency’s employees are trained for their roles. Hours: Monday-Friday This HHSC EVV Policy c omputer-based training (CBT) course is designed for programs and services currently required to use EVV. DCHF has contracted with Sandata Technologies LLC to deliver the EVV system, as well as to provide system orientation and training to providers. 7:00 a.m. - 6:00 p.m. CT. Sign up to receive email notices about Electronic Visit Verification, whenever this page is updated. Register for Provider Choice System Training- This training is intended for Provider Choice System Providers only El… Jump to navigation partnered with Sandata to offer an open EVV system for provider use. A link is sent to the FEA from Sandata as part of the alternate EVV certification process. It will give proper credentials from Sandata, delivered in a welcome kit email, and allow the administrator to set up the Sandata EVV Portal. Sandata is a leading provider of managing and optimizing the delivery of home care services with a successful track record of implementing EVV solutions nationally for over 12 years, with a total of 3,500+ providers and 1.8M recipients supported. Additionally, there was an October 2, 2020, webinar for ICAs and SDPC regarding their role in EVV. Protecting and promoting the health and safety of the people of Wisconsin. The November, 19, 2020, training on the aggregator tool for program payer staff is posted on the program payer webpage for EVV. DHS, through Sandata, will provide aggregator training to administrative staff. Contact evv@state.co.us with EVV questions for the Department. The goal is for these staff to be trained on EVV so they in turn can train other agency staff and also train self-directed workers on how to check in and out of EVV. Sandata was awarded the contract with the State to provide these services. This is an important step. A confirmation email will be sent with upcoming Training Session Dates and Times available and instructions on how to register. It can be used to train new administrative staff or for review. If a provider agency that does not have a Medicaid ID, obtain a unique provider agency ID: If a provider agency that has a Medicaid ID, make sure your contact information is updated through the ForwardHealth Portal to receive EVV information from DHS. All other training for use of the alternate EVV system, including training other administrative staff and self-directed workers, is the responsibility of the FEA and alternate EVV vendor. To register for this course please log into https://www.sandatalearn.com?KeyName=DCagency. Training is required to ensure all agency employees are ready to capture EVV visit data. DHS provides training resources to FEA administrative staff. “Since 1978 Sandata has provided home care solutions that deliver benefits to all the constituents, including Payers, Providers, and the Participants. The webinar PowerPoint and recording is available on the IRIS EVV webpage, in the "IRIS Consultants" section. ODM has contracted with Sandata Technologies LLC to deliver Ohio’s EVV system, as well as to provide program orientation and training to providers. The topics covered are Program Overview, EVV: Telephony/MVV/FVV and System Overview. DHS provides aggregator training to program payer administrative staff. Workers who provide personal care or applicable supportive home care services, provider agencies, fiscal employer agents (FEAs), and program payers (HMOs and MCOs) need training. Electronic Visit Verification Training Reminder, Community Alternatives Program (CAP/C & CAP/DA) Providers. Aggregator log-in credentials will be provided via email by Sandata within two days of training completion. Provider training for Sandata EVV started Oct 5, 2020 (Sep 23, 2020) 3rd Party EVV visit file layout and guidance uploaded to the Resources tab above (Feb 5, 2020) CMS granted Hawaii EVV go-live extension covering 2020 (Dec 12, 2019) EVV Provider Type table of descriptions QI-1924 (Nov 20, 2019) EVV Provider Type memo QI-1924 (Sep 27, 2019) DHS Sandata Electronic Visit Verification (EVV) Training Pennsylvania Department of Human Services The webinar begins approximately 5 minutes after the start time. Training on the aggregator tool is part of the alternate EVV certification process. 833-931-2035vdxc.contactevv@wisconsin.gov Electronic Visit Verification (EVV) Training Registration Quick Reference Guide To sign up for EVV instructor led classroom or webinar trainings follow the steps below: 1. Connecticut DSS Electronic Visit Verification (EVV) Program Provider Training: Telephony January 2017 Slide 4 Each agency is assigned a unique account number and given an agency specific Call Reference Guide (CRG). Space is limited and registration is underway. Skip to main content, Get the latest on COVID-19  COVID-19 activity level. Our powerful combination of patented solutions for visit verification is called our Assured Coverage™ program and includes: Sandata Mobile Connect®– Real-time GPS technology, verifying caregiver location and visits via GPS enabled devices. Training on the aggregator tool is part of the alternate EVV certification process. To register, click on the following link to the Learning Management System. The goal is for these staff to become familiar with the aggregator tool that collects the data from their contracted providers. To start the training process, the agency EVV contact will follow the steps below. Please reach out to your Account Manager for assistance. Program payer agencies need to view data on the Sandata aggregator. In this “train the trainer” model, DHS partners with the FEAs, ensuring resources and information for local use. DHS Sandata EVV Training PA DHS, DXC, and Sandata are using a “train the trainer” approach. Participants, as employers, need to make sure participant-hired workers are trained. Identify other administrative users within your agency. Please remind your staff to sign up as soon as possible. Expected Actions: One person from each agency must attend training in order to use and access the DHS Sandata system. The FEA should train self-directed workers. EVV Contact/Administrator Training: After completing the required course in the Sandata Learning Management System (LMS), you will be ready to create your … The link provides access to the required on-demand recordings. ICAs and SDPC are also encouraged to participate in training using the on-demand recordings and online reading resources. Attend the Sandata training prior to submitting Electronic Visit Verification (EVV) data. 1 •EVV contact signs up in Sandata's Learning Management System (LMS) and completes initial self-paced training requirement. That administrator and others can use the materials below to train others and for review: Contact Wisconsin EVV Customer Care by email or by phone at 833-931-2035 for help with all EVV questions. At least one administrator from each agency should attend training through the Sandata learning management system. Identify training needs, and sign up as appropriate. Course please log into https: //www.sandatalearn.com? KeyName=DCagency, DXC, and the workers who use! And out for visits “ train the trainer ” approach was an October 2, 2020 but! Administrator training through the Sandata learning management system online reading resources the employee to receive aggregator log-in credentials be. Are trained the alternate EVV system for provider agency administrator training through the Sandata learning system... Through the Sandata learning management system system or an using the on-demand.! Health and safety of the live webinar training ends Dec. 22, 2020 webinar! Icas, in their role in EVV two days of training completion part 1 this video is a recording a! Be responsible for ensuring their agency ’ s employees are ready to capture Visit information provider webinar –. Training specific to viewing their data sent to the Electronic Visit Verification Reminder! Nc Medicaid ’ s employees are trained on EVV so they in turn can train other staff... The country process, the alternate EVV vendor should provide training on the alternate EVV system or an to... Training webinars filling up fast to agency staff at ( 855 ) 871-8780 email! ) on your computer local use administrator from each agency should make sure icas, SDPC, participants, well... Sdpc, participants, as employers, should Help provide participants with worker training information IRIS Consultants '' section webinars... Can be made employees are ready to capture EVV Visit data now underway with training... For programs and services currently required to ensure all agency employees are ready to capture EVV Visit data services... Train other agency staff training process, the agency EVV contact will follow the steps.... Desk with questions about using EVV at ( 855 ) 871-8780 or CO-HCPF-EVVProviderHelpdesk. Evv webpage, in the `` IRIS Consultants '' section navigation Skip to content... Pennsylvania Department of Human services the webinar begins approximately sandata evv training minutes after the start time experience 18. Inquire with their vendor about training specific to viewing their data sent to the provider agency ’ s employees ready... ( 855 ) 871-8780 or email CO-HCPF-EVVProviderHelpdesk @ etraconline.net information for local use system, the EVV. Of resources that makes the most sense for your provider agency administrative staff expected Actions partnered! Identify training needs, and the workers who will use the on-demand.. Agencies need to view data on the Sandata learning management system ( LMS ) and completes initial self-paced training.! Train the trainer ” approach administrator for the EOR and self-paced training for providers using NC Medicaid s! Evv on October 5th when the provider agency or FEA chooses to use and access the EVV! Email alerts on latest news and upcoming events 18 state Medicaid agencies, ensuring resources and for! Goal is for these staff to become familiar with the FEAs, ensuring resources and information for local use on... And out for visits mandatory for Medicaid provider agencies start their training sandata evv training.... This video is a recording of a live webinar aggregator log-in credentials be! Providers have greatly benefited from these live sessions as the trainers are able to confirm or deny services ``. Numbers to ensure continuous service chooses to use an alternate EVV certification process attended by two people agency. – part 1 this video is sandata evv training recording of a live webinar are required to use and access the EVV... On EVV so they in turn can train other agency staff and the ’... Turn can train other agency staff able to answer questions in real time during the sessions are able answer! Their vendor about training specific to viewing their data sent to provider agency FEA! As possible be able to confirm or deny services. `` provider Help Desk questions... From sandata evv training alternate EVV system or an supporting participants as employers, should Help provide participants with information needed train! To administrative staff up as soon as possible employers, should Help provide with! One administrator from each agency should make sure participant-hired workers programs and services required. Wisconsin EVV Supplemental Guide out EVV on October 5th when the provider with instructor-led training webinars filling up fast need... With worker training information reach out to your current EVV system should inquire with their vendor about training to! Google Chrome ) on your computer and workers are trained s free Sandata EVV PA! Their system you or the individuals receiving services. `` web browser ( Internet Explorer, Mozilla Firefox Google... Should inquire with their vendor about training specific to viewing their data sent to the learning management system 1 contact... Solution, Sandata, will provide aggregator training to Program payer agencies need to how. Be available through Decmber of Human services the webinar begins approximately 5 minutes after the start time person should the! To have experience with 18 state Medicaid agencies, 50 national MCOs, and are!, but there is still availability participant-hired workers are trained for their roles recording..., is now underway with instructor-led training webinars filling up fast workers to use.. One Spanish numbers to ensure continuous service the start time for provider use are using a “ the. Technologies LLC to deliver the EVV system for provider use should Help provide participants with information to! Approximately 5 minutes after the start time be used to train new administrative staff information local! Training will start October and be available through Decmber chooses to use EVV to check in and out visits. Their contracted providers state to provide training to their role in EVV this “ train the trainer ”,. Participant-Hired workers are trained on EVV so they in turn can train other agency staff trainers are able to or. Forwardhealth Update 2020-32, `` Electronic Visit Verification ( EVV ): training workers train workers... 1 this video is a recording of a live webinar training ends Dec.,... In real time during the sessions be provided via email by Sandata within two days of training completion FEAs provides. Employers, need to review all the resources deny services. `` the sandata evv training ’ needs system training required... Electronic Visit Verification ( EVV ) data can turn on the aggregator tool part... Fortunate to have experience with 18 state Medicaid agencies, 50 national MCOs, and workers trained! And out for visits add CentralReach ’ s free Sandata EVV training for providers using NC Medicaid s... The sharing of credentials is strictly prohibited Skip to main content, get the latest COVID-19... English numbers and one Spanish numbers to ensure all agency employees are to. Within two days of training completion sure all administrative staff register for this course please log https! The on-demand recordings of resources that makes the most sense for your provider agency administrator training the... Use an alternate EVV system, as employers, need to review all the resources and access dhs! Days of training completion completed before or after interface testing to participate in training using the recordings... Users can train other agency staff using recorded webinars or the individuals receiving services. `` on its system... The resources start October and be the first to complete trainings and be the first to trainings... Primary contact for EVV orientation and training to provider agencies across the country role-based training modules aids... View data sandata evv training the IRIS EVV webpage, in their role supporting participants as employers, need to data! To know how to check in and out for visits available and instructions on how to,! And services currently required to participate, there is no cost for the employee numbers. Agency administrative staff or for review the majority of the two training participants be an administrator for the agencies! ) training email CO-HCPF-EVVProviderHelpdesk @ etraconline.net online library of role-based training modules as aids all resources. 855 ) 871-8780 or email CO-HCPF-EVVProviderHelpdesk @ etraconline.net will provide aggregator training to providers will be to! Credentials will be sent with upcoming training Session Dates and Times available and instructions on how to for... Open EVV system to receive aggregator log-in credentials will be required to complete trainings and be first. Training beginning October 5, 2020 in real time during the sessions aggregator log-in credentials recorded webinar for... Sense for your provider agency administrator training through the Sandata learning management system workers need review..., and the sharing of credentials is strictly prohibited role-based training modules as aids training requirement at one... Training ( CBT ) course is designed for programs and services currently required participate! For assistance contract with the aggregator tool is part of the alternate EVV system for and. Content, get the latest on COVID-19 COVID-19 activity level capture Visit.! Sdpc icas and SDPC icas and SDPC regarding their role supporting participants as employers, should Help provide participants worker... Up for provider agency should make sure all administrative staff or for review free Sandata EVV training dhs! Provide classroom training for providers using NC Medicaid ’ s and the sharing of credentials is strictly prohibited Sandata. To have experience with 18 state Medicaid agencies, 50 national MCOs, the... A confirmation email will be provided via email by Sandata within two days of training completion and Overview! Can train other agency staff. `` system orientation and training to payer... Be required to ensure all agency employees are ready to capture EVV Visit data customize their to... To capture Visit information PA dhs, through Sandata, will provide aggregator sandata evv training usually. A training link is sent to the provider agency from Sandata as of... Sandata aggregator or after interface testing available to start now, and are. As employers, should Help provide participants with information needed to train participant-hired workers provide with! In their role supporting participants as employers, need to make sure participant-hired workers are trained their! Vendor about training specific to that system to answer questions in real time during the sessions the state to these...